Re: Transaction history should be blank on sales order ?

Hi Kalpana,

Please check if the transaction type is in the follow customizing:

Customer Relationship ManagementTransactionsSettings for Sales TransactionsDefine Profiles for ERP Sales Transactions.

Customer Relationship ManagementUI FrameworkBusiness RolesDefine Business Role.

TransactionsSettings for ERP Transactions Maintained via CRMCross-System Copy Control for Opportunities and ERP Transactions.

Customer Relationship Management, under Transactions Basic Settings Copying Control for Business Transactions

Customer Relationship Management, under Transactions Basic Settings Define Object Reference Profile.

Check the transaction CRMS_IC_CROSS_SYS in the SSCMLOGSYS entry you configure the ERP system.

Regards.